Data protection notice

1. General processing of your personal data when you visit our website

When you visit our website, personal data is processed. The IP address of the end device you are using needs to be processed so that the pages can be displayed in your browser. Further information is also provided via the browser of your end device.

We are required by data protection law to guarantee the confidentiality and integrity of the personal data processed by our IT systems

The IP address is deleted from all systems connected with the operation of this website no later than 7 days after access. We can then no longer associate the remaining data with any particular person.

The data is also used to rectify errors on the website.

The legal basis for this data processing is Article 6 (1) (1) (f) GDPR. Our legitimate interest lies in the operation of this website and in the implementation of the information security objectives of confidentiality, integrity and availability of data.

2. Contact form

We provide a contact form on our website, which you can use to request information about our products and to contact us in general.

We need this information to process your enquiry, address you correctly and send you a reply. The legal basis for this data processing is Article 6 (1) (1) (b) GDPR (processing of your enquiry).

3. Quotation requests

In addition to the general contact form, there is also a separate form for quotation requests.

Providing you with a quotation requires more information than the general contact form covers.

Enquiries received via the quotation request form on our website are generally stored in our CRM system. The CRM system is regularly checked to see if data requires deletion. If data is no longer required in the context of a customer or prospective customer relationship, or if the interests of the customer overrides, we will delete the data in question, provided that this does not conflict with any statutory retention obligations.

The legal basis for this data processing is Article 6 (1) (1) (b) GDPR (performance of pre-contractual measures for the issuing of quotations).

4. Cookies

Cookies are used on our website. Cookies are small text files that are stored on your device via your browser. These cookies are necessary for certain functions of our website to work. We use session cookies, which are automatically deleted by your browser immediately after you leave our website. We also use persistent cookies for the purpose of web analysis.

You can disable the use of cookies by selecting the appropriate settings in your browser. However, please note that the use of our website may then only be possible to a limited extent. Cookies do not install or start any programmes or other applications on your computer.

The legal basis for this data processing is Article 6 (1) (1) (f) GDPR. Our legitimate interest lies in the operation of this website.

5. Email communication

If you provide us with your email address, we will communicate with you by email. We will not pass on your email address to third parties without your consent. We only want the best for our customers, which is why we share data internally within the Murtfeldt Group. If you would like to know who belongs to the Murtfeldt Group, click here. You can unsubscribe at any time if you no longer wish to receive emails from us. When you send an email to Murtfeldt, personal data may be transmitted automatically, depending on the settings of your email service provider. Murtfeldt will also handle this data confidentially. However, it should be noted that without encryption, every email is comparable to a postcard, i.e. it has the potential to be read by unauthorised persons. Confidential information should therefore only be shared with us by fax or as an encrypted email attachment.

The legal basis for this data processing can be Article 6 (1) (1) (b) GDPR (email communication for contract fulfilment), Article 6 (1) (1) (f) GDPR (our legitimate interest in communicating with you) or your consent to communicate with us (Article 6 (1) (1) (a) in conjunction with Article 7 GDPR).

6. Matomo (previously: Piwik)

We use the web analysis service Matomo from InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand. When you visit our website, cookies are stored on your computer for the purpose of analysing user behaviour. The usage information generated by the cookie is transmitted to our server. Your IP address is anonymised during this process so that you, as a user, remain anonymous to us. The information about your use of our website generated by the cookie is not passed on to third parties.

The legal basis for using the service is Article 6 (1) (1) (f) GDPR. Our legitimate interest stems from the fact that we need this service for the purpose of optimising our offers.

Click here (https://matomo.org/privacy/) to prevent your visits being logged.

7. Use of social media services

Murtfeldt Kunststoffe GmbH & Co. KG uses the external social media services provided by:

• Facebook / Instagram

(Facebook Inc., 1601 Willow Road, Menlo Park, California, 94025, USA - Facebook)

• LinkedIn

(LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA)

• YouTube

(part of Google Inc., headquarters San Bruno/California, USA)

Our channels and content there are only linked via the page footer of this website. If you do not click on these links, you will not be connected to Facebook/Instagram, LinkedIn or YouTube and no data will be transmitted.

We don’t use Facebook / Instagram or X (prev. Twitter) plugins on this website

We don’t integrate any external plugins from Facebook / Instagram or LinkedIn on this website, which would establish a direct connection to their servers, for example to share content from the Murtfeldt website directly with these providers (Like button / Share button), and which would result in the transfer of (personal) user data to these providers.

Embedded YouTube videos on this website

Please see section “9. Use of YouTube plugin / embedded YouTube videos” in this Privacy Policy for information on the use of embedded YouTube videos.

The data collected by Facebook / Instagram, LinkedIn and YouTube when you visit these platforms

In the interest of maximum transparency, we would nevertheless like to explain the possible data processing by Facebook / Instagram, LinkedIn and YouTube. The aforementioned providers collect user data when you visit their platforms, irrespective of our website content. Murtfeldt Kunststoffe GmbH & Co. KG is not responsible for the data processing on these platforms and has no influence on the processing carried out there. Facebook / Instagram, LinkedIn and YouTube are solely responsible for how the data from visits to their pages is collected and used, to what extent user activities can be attributed to individual users, how long the data is stored, and whether or not it is passed on to third parties.

Facebook / Instagram, LinkedIn and YouTube privacy policies

Details on what information the aforementioned providers obtain and how this is used can be found in their privacy policies:

• Facebook / Instagram privacy policy: https://www.facebook.com/policy.php

• LinkedIn privacy policy: https://de.linkedin.com/legal/privacy-policy

• YouTube privacy policy: www.youtube.com

Generally speaking, Facebook / Instagram, LinkedIn and YouTube collect information about provided and shared content and the devices used (device attributes, device IDs, device signals, cookies, etc.) and capture information (e.g. via Facebook business tools, Facebook login, Pixel, etc.).

The data is collected by accessing, logging in to and using the websites and apps. In particular, Facebook / Instagram, LinkedIn and YouTube collect your IP address and other information in the form of cookies on your computer, tablet or smartphone when you visit their social media platforms. Facebook / Instagram, LinkedIn and YouTube use this information for their own purposes, e.g. for statistics.

If you register for a Facebook, Instagram, LinkedIn or YouTube account, whether directly or using a single sign-on service, to use all interactive functions, the (personal) data you provide will be processed by Facebook / Instagram, LinkedIn and YouTube. The data disclosed as a result of logging in and activity can be directly assigned to the user. It is possible to use Facebook / Instagram, LinkedIn and YouTube without registering, but this only allows you to visit public pages. Interactive features are not available.

When you visit our Facebook, Instagram, LinkedIn or YouTube pages and user behaviour is evaluated by tracking and analysis tools integrated by these providers, Murtfeldt Kunststoffe GmbH & Co. KG has no influence on this data processing.

Facebook / Instagram, LinkedIn and YouTube may transfer the data collected about you to countries outside the European Union.

Further information on how you can manage or delete the information about you on Facebook / Instagram can be found on the following Facebook support pages: https://www.facebook.com/about/

8. Proactive embedding of external YouTube videos / use of YouTube plugin

For the purpose of embedding videos, this website incorporates a function to launch a plug-in from YouTube, owned by Google Inc. and based in San Bruno, California, USA.

The linked YouTube videos display an explanatory text and are only loaded and embedded with your express consent. To access them, you have to actively click on the “Accept” button provided, which only establishes a connection to YouTube and embeds a video for playback after this action. If you don't click on this button, a connection to YouTube will not be established and no data will be transmitted.

Active loading of a YouTube video

When you visit a page of our website equipped with this function and actively click on the button/link to load a YouTube video, a connection to the YouTube servers is established. This tells the YouTube server which specific page of our website you have visited. If you are also logged into your YouTube account, you enable YouTube to assign your surfing behaviour directly to your personal profile. You can prevent this assignment by logging out of your account beforehand.

Further information on the processing of your personal data by YouTube can be found in its privacy policy at www.youtube.com.

9. Recipients / passing on of data

Personal data that you provide us with will not be passed on to third parties. More specifically, your personal data will not be passed on to third parties for their advertising purposes.

However, we may use service providers for the operation of this website and for our other products. It may happen that such a service provider gains knowledge of personal data. We select our service providers carefully, particularly with regard to data protection and data security, and take all measures required under data protection law to ensure lawful data processing.

The legal basis for this data processing can be Article 6 (1) (1) (b) GDPR (contract fulfilment), Article 6 (1) (1) (f) GDPR (legitimate interest) or order processing with a service provider where the service provider processes personal data on our behalf (Article 28 GDPR).

nverarbeitung können Artikel 6 Absatz 1 Satz 1 lit. b) DSGVO (Vertragserfüllung), Artikel 6 Absatz 1 Satz 1 lit. f) DSGVO (berechtigtes Interesse) bzw. die Auftragsverarbeitung mit einem Dienstleister sein, wenn dieser personenbezogene Daten in unserem Auftrag verarbeitet (Artikel 28 DSGVO) sein.

10. Contacting us by phone

If you contact us by phone, your phone number will be shown on the display of the phone that answers your call and stored in our telephone system for a maximum of 6 months for billing purposes.

The legal basis for this data processing can be Article 6 (1) (1) (b) GDPR (contract fulfilment or pre-contractual measures or processing of your enquiry) and Article 6 (1) (1) (f) GDPR (legitimate interest for ensuring proper billing).

11. How long we store your personal data for

We follow the principles of data limitation and data minimisation. We therefore only store your personal data for as long as is necessary to fulfil the purposes outlined in this policy or for the various storage periods stipulated by law. Once the specific purpose no longer applies or the retention period has expired, your pesonal data will be routinely restricted or deleted in accordance with statutory regulations.

12. Your right of information, rectification, restriction, erasure, and objection

You have the right to request information about your personal data processed by Murtfeldt at any time. You also have the right to rectification, erasure, and restriction of processing, with the exception of data storage required for business transactions. You can also request that your personal data is communicated to you in a structured, commonly used and machine-readable format.

In addition, you have the right to object to the processing of your personal data where this relates to the legal basis of legitimate interests.

Please contact the data protection officer if you wish to exercise your rights (the contact details can be found at the beginning of this Privacy Policy).

13. Consent

If we process your personal data on the basis of consent, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

You can withdraw your consent by notifying the data protection officer (the contact details can be found at the beginning of this Privacy Policy).

14. Right to complain to a supervisory authority

You have the right to lodge a complaint if you believe that our company is not handling your personal data properly. You can contact the responsible supervisory authority for this purpose. Please click here to find the supervisory authority applicable to you:

https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

15. Changes to this Privacy Policy

We will revise this Privacy Policy in the event of changes to this website or should this become necessary for other reasons. You will always find the latest version at: https://www.murtfeldt.de/datenschutz.

Date: 21/03/2023